Tuesday, February 15, 2011

MCM301 Final Term Current Paper (Feb 2011)

MCM301 Final Term Current Paper (Feb 2011)

Long Questions:1-Language is the most common barrier in effective communication, discuss. 5marks
2-What is the difference between emotional and logical appeals? 3marks
3-A scenario has given under organizing stage of effective writing that a costumer did not pay his cell phone bill past four months and we had to organize the message in this aspect so that he can pay his pending dues.
4-Almost every costumer is emotionally attached with his claim, so indirect approach is better for claim refusal. Discuss. 5marks
For MCQ's don't forget to study letters section, mostly MCQ's has given from this section
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Another Paper:

What are important elements in the closing of a direct request letter?
In an indirect approach for writing a disappointing news letter the disappointing news is deemphasized. Discuss.
Explain the difference between logical & emotional appeals.
Discuss the benefits of completeness in a business letter.
In order to make sure U-attitude or employer's perspective in a resume, what questions one must ask to himself/herself while developing it?
Explain the five point suggested plan for writing a letter granting an adjustment.

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