Time: 60 min
Marks: 47
Question No: 1 ( Marks: 1 ) - Please choose one
With the emergence of Information Technology (IT), organizations are needed to perform which of the following activity in response to this new technological trend?
► Job evaluation
► Job specification
► Job description
► Job analysis
Question No: 2 ( Marks: 1 ) - Please choose one
By retrieving required information timely, organizations are in the position to:
► Take critical decisions
► Support organizational activities
► Facilitate organizational people
► Implement strategies more efficiently
Question No: 3 ( Marks: 1 ) - Please choose one
If the workforce of an organization represents true proportion of the community sectors in all its job classifications, it represents the _____________________ of its affirmative action.
► Gaps
► Effectiveness
► Discrepancies
► Performance
Question No: 4 ( Marks: 1 ) - Please choose one
Who is responsible for creating a link between outsiders and the people inside the organization?
► Entrepreneur
► Spokesperson
► Figurehead
► Liaison
Question No: 5 ( Marks: 1 ) - Please choose one
Which of the following approach emphasizes the effect of psychological & social factors on employees' performance?
► Scientific approach
► Rational approach
► Human relations approach
► Systematic approach
Question No: 6 ( Marks: 1 ) - Please choose one
The assumption that the individuals scoring high in the test can be the better performers than the low scorers; which of the following strengthens this assumption?
► Standard validity
► Criterion validity
► Content validity
► Aspect validity
Question No: 7 ( Marks: 1 ) - Please choose one
'Actual situation – desired situation = problem discrepancy', which of the following term signifies this equation?
► Gap analysis
► Organizational analysis
► Task analysis
► Person analysis
Question No: 8 ( Marks: 1 ) - Please choose one
Organizational basic components are:
► Machinery, people, office building
► People, purpose, structure
► People, structure, finances
► People, strategies, resources
Question No: 9 ( Marks: 1 ) - Please choose one
Human resource management is a part of management that is concerned with ________ dimension.
► Technology
► People
► Financial
► Asset
Question No: 10 ( Marks: 1 ) - Please choose one
Which of the following is a measure to ensure minorities' involvement on equality basis who had been discriminated in the past?
► Equal employment opportunity
► Civil rights
► Anti-gender discrimination
► Affirmative action
Question No: 11 ( Marks: 1 ) - Please choose one
Which of the following factor plays the vital role while conducting job analysis?
► Collecting maximum information
► Understanding individual goals of employees
► Obtaining top management support first
► All of the given options
Question No: 12 ( Marks: 1 ) - Please choose one
When every applicant is scoring almost the same on attempting the same test, the test is said to be:
► Valid
► Reliable
► Qualitative
► Traditional
Question No: 13 ( Marks: 1 ) - Please choose one
Which of the following statement defines 'Socialization'?
► The formation of an attachment bond between an infant and its career
► The tendency of social theorists to explain everything in terms of social causes
► The process of becoming part of a society by learning its norms and values
► The historical process by which societies change from traditional to modern ones
Question No: 14 ( Marks: 1 ) - Please choose one
Which of the following best reflects the responsibility of a Disseminator?
► Represent the organization to the outsiders
► Hire, train, motivate employees
► Perform duties that are symbolic & ceremonial in nature
► Transmit information to organizational members
Question No: 15 ( Marks: 1 ) - Please choose one
The major objective of developing people in organization is best stated as
► Keeping talented and productive employees
► Matching the skills to job in particular areas
► Reducing the factory overhead cost
► Minimizing the grievance procedures
Question No: 16 ( Marks: 1 ) - Please choose one
Which of the following can be a possible job activity of an HR manager at corporate level when he/she is engaged in employees' development?
► Plan job rotation of experienced managers for further training
► Develop company wide Equal Employment Opportunity plan
► Apply job evaluation procedures to new job titles
► Develop plans for organizational retrenchment
Question No: 17 ( Marks: 1 ) - Please choose one
Which of the following types of group role is recognized as functional by the literature?
► Task oriented roles and relationship roles
► Task oriented roles and individual roles
► Relationship roles and self serving roles
► Interest pleader role and self confessor role
Question No: 18 ( Marks: 1 ) - Please choose one
Which of the following is considered as the last stage in the HRM/personnel development?
► Bureaucratic management
► Records and administration
► Regulative accountability
► Competitive advantage
Question No: 19 ( Marks: 1 ) - Please choose one
Which of the following is considered as a negative attribute of globalization for employees in the developed country?
► Reduction in job security
Promotion of free trade ►
Increase in competition ►
Increase in information flow ►
Question No: 20 ( Marks: 1 ) - Please choose one
Which of the following role is usually associated with the HR manager in an organization?
Top level authority ►
Line authority ►
► Advisory/staff authority
Supervisory authority ►
Question No: 21 ( Marks: 1 ) - Please choose one
The centralized HR functions can be perceived as being:
Too rigid, more interested in enforcing rules than in responding to individual HR needs ►
Slow, losing some of the best candidates because of the time taken to process the paper work ►
Complex, with intricate grievance procedures that make it impossible to sack poor performer ►
All of the given options ►
Question No: 22 ( Marks: 1 ) - Please choose one
Anticipating and coping with change includes all of the following EXCEPT
Implementing fair employment legislation ►
Conducting research to evaluate current HRM practices ►
Screening the applicants pool ►
Anticipating future HRM trends ►
Question No: 23 ( Marks: 1 ) - Please choose one
All of the following duties are performed by the line authority EXCEPT:
Improving job performance ►
Interpreting policies and procedures ►
Developing employee abilities ►
Assistance in hiring process ►
Question No: 24 ( Marks: 1 ) - Please choose one
Which one of the following statement is accurate regarding affirmative action?
A voluntary program to correct past injustice in an employment process ►
An action that is discriminatory towards the minority group ►
An early retirement program for the female workers ►
A process of receiving less favorable outcomes ►
Question No: 25 ( Marks: 1 ) - Please choose one
Ahmed, HR manager of Tri-Star Technologies is involved in human resource planning process. What sort of information can be obtained through supply and demand forecasts?
Overstaffing in sales department ►
Shortage of machine operators in production department ►
Estimates of changes in the external supply ►
All of the given options ►
Question No: 26 ( Marks: 1 ) - Please choose one
When the economy is stagnant and unemployment levels are high then;
Organizations can not attract the applicants ►
Organizations have to put much effort for attracting applicants ►
Organizations can recruit employees from the global market ►
Organizations can obtain large applicant pool with very little effort ►
Question No: 27 ( Marks: 1 ) - Please choose one
The variability in interview results across an applicant pool is reduced by using a standardized
Approach for recruiting applicants ►
Pool of applicants ►
Set of interview questions ►
Time frame for scheduling interviews ►
Question No: 28 ( Marks: 1 ) - Please choose one
The application form should avoid asking questions related to
Seek permission for checking background ►
Provide work history ►
Indicate abilities to follow directions ►
Provide full medical history ►
Question No: 29 ( Marks: 1 ) - Please choose one
Mostly the content of employee handbooks include(s):
Welcome note ►
Introduction of organization ►
Rules and procedures ►
All of the given option ►
Question No: 30 ( Marks: 1 ) - Please choose one
Training needs may be assessed by answering the questions that are listed here. EXCEPT
What behaviors are necessary to complete assigned tasks? ►
What skill deficiencies do job incumbent have related to tasks? ►
What tasks are needed to achieve the organizational goal? ►
What, historically, has worked well in this organization? ►
Question No: 31 ( Marks: 1 ) - Please choose one
Hina recently completed her MPA with specialization in human resource management. She was hired as a compensation analyst by a large firm. What training is she likely to get before she starts training?
She needs no training to start work ►
She should attend one week training on "financial management" ►
► She needs training specific to job such as how to interpret internally developed pay graphs and charts
She should be sent to a local university for some course work ►
Question No: 32 ( Marks: 1 ) - Please choose one
Under which of the following authority, an HR Manager took the decision to provide training to its employees regarding the operations of newly installed machine?
Staff ►
Functional ►
Line ►
Implied ►
Question No: 33 ( Marks: 1 ) - Please choose one
Following are all included in 'Statistical Approach' of forecasting EXCEPT:
Trend analysis ►
Sensitivity analysis ►
Ratio analysis ►
Regression analysis ►
Question No: 34 ( Marks: 1 ) - Please choose one
When the president of a bank congratulating a new group of trainees then he is performing which of the following role?
Figure head ►
Disseminator ►
Disturbance handler ►
Entrepreneur ►
Question No: 35 ( Marks: 3 )
What measures should be taken at the pre-arrival stage of socialization?
Ans:-
The employees / newly recruited staff may take the following measures at the pre-arrival stage of socialization:
1) Study & review the historical background of the organization
2) Brief idea about the working & corporate culture of the company
3) Should also be familiar with the organizational structure in order to have a know how to whom he will be interacting with in future. Can be immediate supervisor or also higher management.
4) Should also have interaction with fellow employs and other staff whom he may have met during orientation or during interviewing. This will facilitate an easy slip in getting socialized.
5) New recruit should boldly introduce himself to other existing staff of the organization as it is a common practice that existing management keeps an initial distance as part of their prestige and position with new comers. Taking the first step can change the situation drastically.
Question No: 36 ( Marks: 5 )
What are the pros and cones of internal recruitment?
Ans:
Advantages:
1) Opportunity for promotions if existing staff is meeting the desired requirements.
2) Advantage of hiring a person known / relative to existing employee as referral whom the current employee knows well and understands that the person can meet the desired job specifications.
3) Low recruitment costs.
4) Time saving
5) Effort saving
6) Can be done through HRIS with internal job postings.
Disadvantages:
1) New talents from external market may not be acquired.
2) Might require additional training and development which could have its own costs.
3) EEO which is also applicable to employment opportunity to internal as well external human resources is not being implemented.
4) Great chances of hiring a person by referral who may not be fit for the job but is being hired due to personal influence.
5) At times internal hiring can boost competitive environment within the company by encouraging other employees for better career opportunities with promotion. This can also be taken as disadvantage as the competition stays within the existing environment and the system acts like a closed system.
Question No: 37 ( Marks: 5 )
Being a human resource manager describe how you can help your organization to gain competitive advantage through human resources?
Ans:-
Being a HR manager, the following may be taken into consideration:
1) Performing proper job analysis to recruit the right person for right job
2) Liaison with technical staff to define the proper job specifications
3) Carrying out timely forecasting for company's future needs by communicating with various departments of the organization.
4) Discussing with top management regarding future business plans for expansion in order to ensure proper HR planning to employ manpower at the right time with desired requirements.
5) Hiring brilliant skilled manpower either from institutions or existing professionals to build a pool of talented personnel who can be set responsible for making efforts for organizational development and growth.
6) HRIS if implemented properly can help in timely performance appraisals, training & development of the employees to meet the current requirements for achieving goals and objectives set by the organization.
7) Giving the workers their desired QWL for better prospects and growth of organization. Once the workers have the feeling of being part of the organization, they turn to be an ever lasting asset. It is to be understood that similar to success of marketing through customer satisfaction, organization's success is now directly connected to employee satisfaction.
8) Current era of globalization can be exploited by hiring of international manpower from different regions of world to constitute workforce diversity. This in turn leads to interaction between different races, cultures, religions etc at one single point and can definitely lead to innovative and unique ideas to build a totally new organizational culture and achieve targets with better results.
9) Hiring and timely development of human resources can create a multi-tasked and exceptional task force which can interact and give their best output. HR can help in improving productivity.
10) HR manager by taking into consideration EEO, Affirmative action and other laws protecting the rights of minorities, women, disabled one's, old people etc and giving these segments opportunity to work in the organization and deliver efficiently can put up the organization's reputation into perfect spot. With employee's looking forth to work in such a multi-cultural and manpower supportive firm, organizations will prosper.
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